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Q What is your payment terms?
A We have 3 kinds of payment terms as below: a) T/T: 30% deposit and 70% balance before shipment b) L/C: 100% L/C irrevocable at sight c) Negotiable
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Q Can you do our plug or logo?
A Yes, we accept OEM / ODM order, you can send your logo before we start the order
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Q If products have some quality problem, how would you deal with?
A Our products are produced with strict quality control system, the defective rate will be less, we will repair them and resend them to you, or we can discuss solutions including re calibration.
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Q I am a dealer, can I be your agent in my area?
A Yes, of course, Thank you for your interest in becoming our agent. We appreciate your enthusiasm and we would love to have you on board.
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Q Your products all made of stainless steel 304?
A As a food-grade machinery manufacturer, we have very strict requirements on product quality, all of which are food-grade stainless steel 304 .
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Q ls Cunfan Machinery ( called CFM) a manufacturer?
A Yes, we are the real manufacturer. We mainly specialized in researching, designing, manufacturing, marketing and service of multi-head packaging machine etc. and providing customized weighing and packaging solution.
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Q What project can CFM do?
A Auto or Semi-auto weighing and packaging solution for food and non food industry.
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Q What industry CFM can apply for?
A Pet food, beans, powder, confectionery , plastic, hardware, or frozen and common food, etc.
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Q How to ensure CFM machines' Quality?
A We ca rry out a hard control procedure on our machines before shipment, including working, aging, testing, and so on. in a word, we try our best to make sure our machine is with long-term stable performance.
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Q What is the warranty for CFM machines?
A C FM guarantees the whole machine for 12 months, except the fragile parts, starting from the day which the machine is dispatched plus one month.
